Visiting hours for men:
Every other weekend based on the number of foreigners:
Saturdays: from 8 a.m. to 10:30 a.m. and from 1:30 p.m. to 4 p.m.
Sundays: 8 a.m. to 10:30 a.m.

To have enough time to go through security, all visitors must arrive 45 minutes before the scheduled time for the visit.
To enter the detention center, the visitor is required to have a government-issued identity document.
The visits will have a maximum time of 1 hour.
Minors visiting the detention center must be accompanied by an adult guardian (over 18 years of age), in the visiting room or in any other area.

Attorney Visits
The legal representatives of the detainees are authorized to visit their clients from:
Monday to Friday: 8 a.m. to 7:30 p.m.
Saturdays, Sundays and holidays: 9 a.m. to 5 p.m.
There are no restrictions on the number of visits by legal representatives, unless an emergency is declared at the center.

Visits by Officials
Consular officers may meet with their detained fellow citizens at any time.It is recommended that arrangements be made with the Supervisory Detention and Deportation Officer in advance and that consular officers bring their authorized credentials when they enter the detention facility. Consular officers may contact Supervising Detention and Deportation Officer Simone Lee-Fatt at (954) 545-6028 and Supervising Detention and Deportation Officer Luis Cabarcas at (954) 545-6062.

Visits with a Clergyman
A cleric may visit detainees at any time, but must make arrangements
in advance with the Chaplain’s Office at (954) 464-1152.

Restrictions for Visits

• All family or social visits are non-contact.
• No weapons are allowed in the center.
• Visitors who are or appear to be intoxicated will not be allowed access.
• All visitors are subject to being requisitioned while inside the center.
• Visitors are not allowed to pass or attempt to pass any items to a detainee.
• Visitors are not allowed to bring any items in the visiting area.
• Requisition Procedure (Before or during all visits)

All individuals accessing the detention center or visiting area will be subject to body search, an inspection of their belongings, and a search with a metal detector. Individuals who refuse to cooperate with a reasonable requisition will not be admitted. Firearms or any type of weapons are not allowed. Electronic devices (cell phones, search for people, radios, etc.) are not allowed in the security areas of this center.

Contact Us
If you need information about a detainee who is housed in this detention center, you can call (954) 545-6060 between the hours of 8 a.m. and 5 p.m. When you call, please have all of the detainee’s biographical information ready, including the compound name and surname or any alias he or she uses, date and country of birth.

If you have to contact a detainee, you should call (945) 973-4485 and leave the detainee’s full name, A-Number, and a phone number that can be called. He or she will receive your message.

Immigration Court
For information on an Immigration Court-related matter, you can call 1-800-898-7180 to contact them directly. All applications, including the application for relief from removal, that the immigration judge requires must be filed directly with the immigration court.

Board of Immigration Appeals (BIA)
For information on a matter related to the Board of Immigration Appeals (BIA), you may call (703) 605-1007 where you can receive automated information or speak with a representative during business hours.

To pay a Delivery or Departure Voucher (Deposit or Bond)
These bonds are issued when a person is under removal proceedings in the United States. The person providing the money for the bond must show proof of identification and legal immigration status. This person (the obligee) is responsible for ensuring that the alien appears before an officer or agent of this agency when his or her presence is required.
For information about the bonus, please call (305) 207-2001 and ask for the Deportation Officer who is handling the case. Before calling, you must have the detainee’s
last name and the Alien Number (A-Number).To pay an immigration bond to an alien who is being held in ICE custody, you must pay the bond at Krome Service Processing Center, 18201 S.W. 12th Street, Miami, FL 33194. The following ICE offices are available to receive immigration bonds for detainees at the Broward Transition Center, Pompano Beach, Florida.

Orlando
9495 Delegate Drive
Orlando, Florida, 32837
(407) 440-5204

Sending Correspondence
Letters sent to detainees must include the last four digits of the detainee’s alien number (A-number), as well as the name and address of the sender. To improve the security of the detention center, any correspondence received will be subject to inspection to see if it has contraband. When opening the mail, the officer only examines it, not reads it. Detainees can close and send their letters from the center. They have been provided with a container where they can be placed. All correspondence received will be delivered to the detainee, and that which is sent will be taken to the appropriate post office within 24 hours after being received by the staff of the center. A schedule for picking up or delivering correspondence will be set in all housing units.

Detainees can buy stamps. There is generally no limit to the amount of correspondence they can send at your expense. A stamp limit on the government’s cost will be granted to indigent detainees (those who have no financial income or funds in the detention center account).
We only send legal correspondence to detainees who have left the centre or been transferred to another centre. General correspondence will be marked “Return to Sender” and forwarded to the post office.

Sending Money
If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed in their accounts. The officer will give them a receipt for the money before depositing it into their accounts. Detainees are warned not to be mailed cash.

Shipping Packages
With the approval of the ICE Deportation Officer, a detainee may receive items that have been determined to be necessary for the sole purpose of travel or release from agency custody. Before sending packages to detainees, contact Supervising Immigration Agent Mark Parker at: (954) 545-6032.

It should be noted that detainees who are removed from the United States are allowed a small piece of luggage. If the detainee does not have it, it may be sent/delivered after having received an approval from the Supervising Immigration Agent. Please be informed that for security reasons, electronic devices (cell phones, electric razors, laptops, radios etc.) are not accepted.

Call a Detainee
Detainees cannot receive phone calls. If you need to contact a detainee to leave an urgent message, you should call (954) 973-4485 and leave the detainee’s full name, A-Number, name and phone number. The message will be given to the detainee.